Privacy Policy

Welcome to AfriX – Digital Commerce ("AfriX," "we," "us," or "our"), owned and operated by NexGen Tech Innovations ("Company"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and our website located at https://nexgentech.dev ("Website").

Please read this Privacy Policy carefully. By accessing or using the App or Website, you agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

To provide a secure and functional digital wallet, peer-to-peer (P2P) escrow marketplace, and merchant payment platform, we collect several categories of information:

• Personal Information You Provide to Us: Account credentials (name, email address, password, phone number, and physical country of residence), verification data (KYC uploads like government IDs or selfies for Agent/Merchant compliance), and bank/mobile money details for handling deposit/withdrawal requests.
• Transactional Data: Details of P2P transfers, mint/burn history, token swaps, merchant payments, transaction amounts, timestamps, and communications within active escrow disputes.
• Automatically Collected Information: Device ID, operating system version, diagnostics (crash logs), usage history, and approximate location (used toSuggest regional currencies and comply with regional compliance rules).

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing, managing, and maintaining digital wallets, swaps, P2P networks, and merchant payment systems.
• Verifying user, agent, and merchant identities (KYC) to enforce anti-fraud and compliance measures.
• Delivering transactional emails, receipts, push notifications, and security alerts.
• Troubleshooting application stability, analyzing crash reports, and optimising user experiences.

3. How We Share Your Information

We do not sell your personal data. We only share information in the following circumstances:

• P2P counterparties: When executing a P2P transaction, payment details (e.g. bank details) are shared with the agent to facilitate the cash transfer.
• Service Providers: Secure database, cloud storage (Cloudflare R2), and notification infrastructure providers (Twilio, Firebase).
• Legal Authorities: To comply with regulatory or judicial requests, or to prevent illicit financial activity.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal and financial information. This includes password hashing (bcrypt), TLS encryption for API calls, and secure biometric authentication (Face ID/Touch ID) stored locally on your device.

However, please be aware that no security system is 100% impenetrable. We cannot guarantee the absolute security of our databases or network transmissions.

5. Your Rights & Data Deletion

You have the right to access, correct, or delete your personal data. You can request the deletion of your account through settings or by emailing support@nexgentech.dev. Please note that we are legally required to retain transaction histories and KYC documents for a minimum compliance retention period under local financial regulations.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to the appropriate department: